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Posted

Hi, could someone from the admin team message me please. This isn't for me, but for another Stirton user who can't log in (due to forgotten password) to message the admin team directly. 

In summary, they are clicking "forgotten password" and putting in their email address, but then the "recover password" button doesn't work. Just in case their acct was deleted for inactivity they also tried using the same email to create a new acct, but when they try to do that, the submit button isn't working for them either.

They'd really like to get back on the forum.

  • 2 weeks later...
Posted

Might have been due to a reCAPTCHA issue.

Can they retest please?

  • 2 weeks later...
Posted

Hi Neil, sorry I missed this! But they were able to log back on on the 17th and the submit button has started working again for them and someone else who was trying to join the site, so I think it's all sorted now, thank you!

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