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neil

Site Downtime

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Apologies but the datacentre was having problems and it's taken most of the day for them

to sort it. Hopefully all is now resolved.

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Last nights downtime was caused by some nasty people performing

what is known as a DoS (Denial of Service) attack against the data

centre where the servers are. This is basically an orchestrated attack

where lots of computers are used to send massive amounts of

"rubish' data towards the datacentre, thus remdering the centre

pretty much useless and unable to serve our web pages :(

 

Even worse is, it is very difficult to do anything to stop this from

happening.

 

Anyway, it's back in operation now and I can only apologise for

the disruption.

 

Regards,

Neil

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Apologies folks, but the datacentre had to perform an emergency swap

out of vital routing components, hence the downtime.

 

Thanks

Neil

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Sorry for yesterday's downtime folks, there was a migration at the datacentre

which should now provide faster hosting.

 

Apologies for the lack of advanced warning ;)

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Apologies for the lack of advanced warning ;)

Well, since you were off getting some new silverware, we'll forgive you just this once ;)

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Sorry for the disruption to yesterday's service folks but some nice people decided

to attack Level 3 (one of the backbone providers for our servers) with a DoS

attack, rendering the data connection the internet useless.

 

To stop this attack affecting all users the feed for Level3 has been pulled

until they have the attack under control. This attack is now only affecting

clients who's ISP's are coming in over the Level3 network.

 

We hope Level3 will have the situation under control shortly and we will be able

to reconnect the feed and resume normal services, again we can only apologise

for the disruption this attack has caused to our services, including the forum :rolleyes:

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The problems this evening were caused by a compromised server with a significant connection to our network providers’ main network. This compromised server was used to perform a massive DoS (denial of service) attack. We can

only apologise for this inconvenience and hope that the owners of the server in

question secure it down for the future.

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Neil, the SLA's you are getting are poor by most commercial standards available. I guess they are very low cost and of course the non-fee paying membership of this forum appreciates this!! Paul

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Paul,

 

I wouldn't say very low cost, nor would I say its at the other end of the scale.

I've worked in conjunction with some big companies providing services to

even bigger clients and sometimes there are things that are just outwith

your control, regardless of SLA's ;)

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We cannot put up with our current providers unreliability and we are currently sorting out a new data provider, so please bare with us over the next

few days.

 

Thanks

Neil

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Sorry for this morning's downtime folks - Two of our clients were running an old (vulnerable) version of the software MovableType on the server which was exploited bringing the server down.

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